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We’re here to assist New York City residents with any questions regarding the NYNJ World Cup ticket lottery on Regnyctix.com. To help you quickly find the information you need, please review our Frequently Asked Questions below. If you can’t find your answer there, our team is ready to help.
Frequently Asked Questions
Who can enter?
These tickets are exclusively available to current New York City residents who are 15 years of age or older.
When is the registration period?
The lottery opens daily on May 25th at 10:00 AM ET and will run for six consecutive days. Each day, we accept 50,000 entries. Once the daily limit of 50,000 entries is reached, the lottery will close until 10:00 AM ET the following day.
How many times can a person enter?
Each eligible individual may enter once per day throughout the six-day registration period. This means a person can gain up to six chances to win.
When will winners be notified?
Randomly selected New York City residents will be notified on June 3rd via the email address provided during registration. Please mark your calendar and remember to check your spam or junk folder. Each winner will have a 48-hour window from the time of notification to purchase up to two non-transferable $50 tickets.
What else do I need to know?
To ensure fair distribution, those purchasing tickets will be required to verify their identity and residency. Acceptable forms of verification include official IDs, recent pay stubs, school transcripts, rental or mortgage agreements, or recent utility bills. Successful registrants will pick up their tickets in person on match day before boarding complimentary round-trip buses to MetLife Stadium. All tickets are strictly non-transferable, with no exceptions.
What if I’m under 18?
If you are under 18 years of age, please provide us with the contact information for your parent or legal guardian when you enter the lottery.
If I require ADA accommodations, can I still get a ticket?
Yes, ADA accommodations are fully supported. Please indicate your specific needs during the registration process, or contact us directly using the information below if you have particular questions regarding accessibility.
Still Need Help?
If you couldn’t find the answer to your question in our FAQ, please don’t hesitate to reach out to our support team.
Email Us:
For general inquiries and support, you can email us at: [email protected]
Send us a Message:
You can also use the contact form below to send us a direct message:
[contact_form]
Business Hours:
Our dedicated support team is available during the following hours (Eastern Time):
- Monday – Friday: 9:00 AM – 5:00 PM ET
- Saturday – Sunday: Closed
- Public Holidays: Closed
We strive to respond to all inquiries within 24-48 business hours.